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Privacy Policy

Our Platform, Website, and any of their related products and services might ask to use the collected data and information. The collected data and information provided by you (the school), students and teachers will be protected by our Company at all times during your use of the site, forum and applications and even when you stop using them since we believe strongly in fundamental privacy rights.

This privacy policy is legally binding between you (“you”, “your” or “school”) and Elggo (“Elggo”, “we”, “us” or “our”).

If you do not agree to the collection, use and disclosure of the information as described in this Privacy Statement, you will not be able to use the Elggo website.

1. Collection of Information

The information we collect from students consists of:

  • Students’ name, age, gender.
  • Date of Birth.
  • The school to which the student belongs.
  • Character chosen by the student.
  • Students will be asked a series of questions to evaluate their emotional state and to tailor well-being pathways before conducting the mental health journey. These questions cover various aspects of their well-being, including but not limited to: stress levels, cheerfulness, calmness, energy levels, morning freshness, and overall excitement about life.
  • We inquire about students' mood to assess their emotional needs and offer lessons tailored to their current mental health state.
  • We conduct initial assessments that include essential questions designed to evaluate students' mental health.
  • We use cookies to collect some of this information.

The information we collect from teachers consists of:

  • School Email & Password.
  • Name.
  • Position.
  • Phone Number.
  • School Name.
  • We use cookies to collect some of this information.

The information we collect from the school consists of:

  • Contact Details.

In all cases, we will only use your Personal Information in compliance with this Privacy Policy.

2. Our right to use the collected information

We utilize the students' collected information to assess their mental well-being. It's important to clarify that this information is never used for marketing purposes. Our primary goal is to safeguard students' information and utilize it solely to provide them with the assistance they need.

The data collected from students will be utilized to input into the model and conduct research.

We use the information collected from teachers to create profiles and provide them with mental health lessons.

3. Disclosure of information

We may share the students’ and teachers’ information amongst the Company Parties. We do not disclose the collected information to any third party. However, it's important to note that we cannot be held responsible if the information is disclosed due to your (school) engagement or any other reasons beyond our control.

In addition, we may release the information in response to a court order, search warrant, subpoena or other legal action.

4. Updates and Changes

We may, from time to time, change the Privacy Policy. We will notify you once we make any changes.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files placed on your device when you visit our website. They help us remember your preferences and provide a better user experience. You may disable cookies in your browser settings, but this may limit your use of our website.


This document was last updated on 25/10/2023.